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LOM Services

Comprehensive Service and Maintenance Agreement:

The following contract is a comprehensive Parts AND labor for your LOM for 12 months period. This contract guarantees you the following:

1- Unlimited replacement of any and all necessary defective parts due to component failure.

2- Free Labor for your LOM

3- Guaranteed phone response at any time within two hours from service call placement.

4- Guaranteed on site presence within 24 hours at any time if problem is not resolved over the phone (Not to exceed 12 times)

5- Unlimited technical phone support.

6- Ten percent discount on all Hardware or Software updates offered by SIBCO, INC.

7- No overtime rate charge applies.

8- Free Air travel, Accommodations, and Transportation

9- Free Advanced Applications Assistance and Support.

10- Additional 10% discount on all existing and newly developed materials used on the LOM machine as well as accessories.

12- Preventive Maintenance every 4 months which includes replacing timing belt, x and y plotter belts, and replacement of all necessary bearings. Re-adjustment of the plotter squareness. Re-tuning of the servo / stepper drives. Heater-Platform alignment adjustment. Focal point adjustment.

Contract Prices vary depending on customer location. Please contact us for maintenance costs.


Parts and Maintenance Agreement:

The following contract is a comprehensive PARTS AND PREVENTIVE MAINTENANCE for your LOM for 12 months period. This contract guarantees you the following:

1- Unlimited replacement of defective parts for your LOM

2- Guaranteed phone response at any time within two hours from service call placement.

3- Guaranteed on site presence within 24 hours at any time if problem is not resolved over the phone (Not to exceed 8 times) by remote diagnostics

4- Unlimited technical phone support.

5- Ten percent discount on all Hardware or Software updates offered by SIBCO, INC.

6- No overtime rate charge applies.

7- Free Advanced Applications Assistance and Support.

8- Additional 10% discount on all existing and newly developed materials used on the LOM machine as well as accessories.

9- Preventive Maintenance every 6 months which includes replacing timing belts, x and y plotter belts, and replacement of all necessary bearings. Re-adjustment of the plotter squareness. Re-tuning of the servo drives. Heater-Platform alignment adjustment. Focal point adjustment.

10- Reduced labor rate (minimum two hours charge per visit)

Contract Prices vary depending on customer location. Please contact us for maintenance costs.

PRIORITY CALLING SERVICE AGREEMENT

This agreement guarantees the LOM user reduced labor cost and on-site repairs for the LOM for a period of 12 months, and it includes the following:

1- Reduced labor rate (regular rate is $150.00)

2- No Overtime and holiday charges applies

3- No travel time charges applies (only on site time is charged)

4- REDUCED TRAVEL CHARGES AND ACCOMMODATIONS APPLIES

5- 25% discount on laser replacement if laser burns

6- A semi annual preventive maintenance which includes replacing timing belt, x and y plotter belts, and replacement of all necessary bearings. Re-adjustment of the plotter squareness. Re-tuning of the servo / stepper drives. Heater-Platform alignment adjustment. Focal point adjustment.

7- Ten percent discount on all Hardware or Software updates offered by SIBCO, INC.

8- Additional 10% discount on all existing and newly developed materials used on the LOM machine as well as accessories.

9- Unlimited technical phone support.

10- A minimum of 2 hours charge per repair visit applies (a minimum of 3 hours per visit typically applies)

Contract Prices vary depending on customer location. Please contact us for maintenance costs.


For more information on any of these options, please refer to our Contact Page.

LOM Training

SIBCO, INC. offers a comprehensive HANDS ON Advanced Training Workshop to teach students to fully utilize and understand the Helisys Laminated Object Manufacturing (LOM) Technology. The training will take place at the customer site so that any issues with the machine will be addressed on the spot. The purpose of the advanced training program is to allow the operator to produce a high quality ACCURATE LOM part.

INTENDED AUDIENCE
This course is intended for existing LOM technicians involved in operation and maintainence of Helisys LOM systems.

PREREQUISITE KNOWLEDGE
Participants are expected to have a minimum of 3 months "hands on" LOM operation experience. It is recommended that all attendees have a LOM system including LOMSlice™ software environment.

During this five-day course, students will learn:

Data Pre-Processing
Machine Set-Up
Build Techniques (hands on)
Separation and finishing techniques
Machine adjustment and maintenance
Machine alignment and calibration
LOMPart™ troubleshooting

COURSE DESCRIPTION

The Advanced LOM Workshop introduces all advanced features available using the Helisys Laminated Object Manufacturing system.

Lecture material is reinforced throughout the training with hands-on LOMPart building exercises. Participants will gain advanced practical knowledge by further developing techniques established in the initial training program.

The course also offers LOM users the opportunity to provide feedback as well as to reaffirm LOM procedures already implemented.


ADVANCED TRAINING WORKSHOP COURSE OUTLINE


Chapter 1: Introduction and Overview

General introduction to the rapid prototyping industry
Applications and industries using LOM technology
Future LOM developments
Material developments
Overview of LOM 1015 and 2030 systems


Chapter 2: Processing of Data

Data transfer techniques
Resolving STL file problems
Object orientation, scaling, etc.
Merging multiple files
Orienting parts for greatest accuracy, strength, speed and surface finish
Creating connectivity files
Build previewing
Selecting cross-hatches


Chapter 3: LOM Machine Set-Up

Optimising machine parameters
Build techniques
Alignment and calibration methods
Building a base
Adjusting rewind units for unattended operation
Cleaning - preventative maintenance


Chapter 4: Building Techniques

Evaluating laser cutting quality
Evaluating lamination quality
Building large, flat parts
Manufacturing thin wall components
Building two-part cavity models
Troubleshooting for LOM parts


Chapter 5: Separation and Finishing

Part removal from the platform
Separation and finishing techniques
Sealing procedures
Sanding and final finishing techniques
Preparing for secondary tooling


Chapter 6: Machine Adjustments, Minor Maintenance and troubleshooting

Beam alignment
Focal point adjustment
Laminating pressure adjustments
Temperature adjustments
X-Y positioning system: alignment, adjustment, calibration, troubleshooting
Material feed and nip roller adjustments
Software and hardware maintenance
Regular maintenance procedures


Chapter 7: Special Applications

How LOM is used - an overview
Post processes using LOM
Secondary processes

For more information on any of these options, please contact us.

LOM Materials

Moisture resistant High performance LOM Paper

Item: MRP5028

Description: 28" wide x 2400 linear feet x 0.0045" thick moisture resistant high performance paper.

Item: MRP5022

Description: 22" wide x 2400 linear feet x 0.0045" thick moisture resistant high performance paper.

Item: MRP5014

Description: 14" wide x 2400 linear feet x 0.0045" thick moisture resistant high performance paper.

Item: MHP8528

Description: 28" wide x 2400 linear feet x 0.0085" thick standard high performance paper. (Similar to LPH080 paper with moisture resistance).

Item: MHP8522

Description: 22" wide x 2400 linear feet x 0.0085" thick standard high performance paper. (Similar to LPH080 paper with moisture resistance).

Item: MHP8514

Description: 14" wide x 2400 linear feet x 0.0085" thick standard high performance paper. (Similar to LPH080 paper with moisture resistance).

Used LOM machines

If your budget or needs do not justify purchasing a new Rapid Prototyping system, we can provide used LOM machines for at least 50% below the cost of new equipment. Not only will we provide you with the equipment, but we will also install it, maintain it, and train your employees to operate it to successfully produce the most accurate parts. If you wish to sell your Rapid Prototyping equipment, we can match your machine to a prospective buyer. For currently available machines please see the For Sale page.

 

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